This was my second cleaning. It was very comfortable with no pain. I booked my next appointment. The dentist was very friendly as was the office staff. The only thing that needs improvrment is the patients ability to control media communications; they send too many text messages that are repeats of email messages. For one cleaning, I received 8 text messages and 4 emails. I cancelled text messaging completely, only to see the number of emails increase. They need to work with their media provider to correct this.